Time to toot my own horn, sort of

A while back I posted that Google better put their money where their mouth is when launching Chrome OS. It better not crash. And they better have much better support for a paid product than their free offerings.

Well the OS didn’t launch yet. At least I don’t think it has. But Google’s own Nexus One phone did. And from what I’m reading on the tech blogs, buyers are dissatisfied with the lack of support they are getting from Google.

I called it!

Google, if you want to beat Apple and Microsoft, you have to offer a little more than a help message board (which is rarely replied to by a Google employee) for customer support.